Service Request Ticket - # 38388

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2010 08:32 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 117sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:42

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jul 12, 2010 09:43 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lance Jewett Jul 12, 2010 09:43 AM 
Task reassigned to Lance Jewett.
 Add Attachment
Lance Jewett Jul 12, 2010 09:43 AM 
Went over and it was working again, so it must
have been some glitch. She will call back if it
happens again
 Add Attachment
Emily Kavanagh Jul 12, 2010 08:32 AM 
Jenny cannot connect to the internet. She has
rebooted about 3 times and neither firefox or IE
won't let her online. She says the homepage pulls
up but when she goes to go a search she gets an
error. She will be here all day. The only thing
she had running was her email.
Add Attachment