Service Request Ticket - # 38418

Service Request Information

CONTACT Name Clifton, Wanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2010 09:01 AM
Department VP Academic Affairs/Provost Phone 88674
Location Email cliftonw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070856[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FNWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070150

Wired NIC 00:1E:C9:7A:85:DD

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 13, 2010 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jul 13, 2010 10:36 AM 
Dave had to remove and recreate her calendar. It's all working now.
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Richard Kavanagh student Jul 13, 2010 10:35 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Jul 13, 2010 09:41 AM 
Status changed from (1) Pending to (4) On Hold
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Richard Kavanagh student Jul 13, 2010 09:41 AM 
Task reassigned to UCS Tech.
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Richard Kavanagh student Jul 13, 2010 09:41 AM 
Her write access was messed up. I removed and added Dr. Neely's 
calendar and it works fine now. Dr. Neely might have an issue with 
his calendar still and the assistant at the front desk will call us 
when he gets back in.
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Richard Kavanagh student Jul 13, 2010 09:09 AM 
Task reassigned to Richard Kavanagh.
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Kevin Elmore Jul 13, 2010 09:02 AM 
Work stoppage in the Provost's office, hence
Highest Priority.
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Kevin Elmore Jul 13, 2010 09:01 AM 
Hers doesn't show up either.
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