Service Request Ticket

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Jul 13, 2010 10:18 AM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090541 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	71TPFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0072871
	Wired NIC	00:26:B9:74:7D:46

TECHS	Submitted by	Kevin Elmore	Contact	kelmore@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	Jul 13, 2010 12:46 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	Jul 13, 2010 12:46 PM	Task reassigned to Lance Jewett.	Add Attachment
Lance Jewett	Jul 13, 2010 12:46 PM	i set it up but the network ports only 1 is set up. Telecom is going over to finish up	Add Attachment
Teresa Hutchinson	Jul 13, 2010 12:19 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Teresa Hutchinson	Jul 13, 2010 12:19 PM	He called to say it can be moved at anytime.	Add Attachment
Lance Jewett	Jul 13, 2010 11:22 AM	Called and left a VM for time	Add Attachment
Kevin Elmore	Jul 13, 2010 10:18 AM	He is moving back to room 104 from room 106 and needs to have the computer set back up.	Add Attachment