Service Request Ticket - # 38429

Service Request Information

CONTACT Name Lopez-Cevallos, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2010 01:48 PM
Department College of Education Phone 88021
Location Email lopezced@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071222[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz 4M VT 1333MHz FSB
Serial No. 7HVTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, STATA/SE 11(single-user license) from VISA2009001602 July2010 UPGRADED to v12 AND TRANSFERED to Siobhan Maty on W#20111079 SEPT2012, EndNote X3 for WIN from P0075496 July 2010

Wired NIC 00:1E:C9:7D:DE:48

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 16, 2010 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jul 16, 2010 11:44 AM 
Delivered and installed. I also showed him how to remote into his 
computer using remote desktop so he can access the software from 
off campus.
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Richard Kavanagh student Jul 16, 2010 11:02 AM 
Task reassigned to Richard Kavanagh.
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Todor Todorov Jul 13, 2010 03:23 PM 
called and left a VM asking when he is available
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Tricia Flaherty Jul 13, 2010 01:48 PM 
Software is on T:\Stata and T:\Endnote\ENDNOTEX3
\EndNote X3 WIN
For Stata SE11 please make sure to give him a 
copy of PDF documentation(as there is no physical 
documentation.
There is a box with a small manual for EndNote on 
the shelf between my Desk and restroom.
Also on that shelf are 4 of the Sony GPS 
ImageTracker units 
He is in a hurry for the software as he is 
working on a collabrative research project that 
he needs to get done soon
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