Service Request Ticket - # 38434

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2010 04:02 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030726[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:7A

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Jul 21, 2010 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Paul Lambert Jul 21, 2010 09:18 AM 
I marked it "available" in dhcp
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Brian Witt Jul 14, 2010 08:22 AM 
Paul - just making sure we don't need to do
anything 'special' for this.
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Brian Witt Jul 14, 2010 08:22 AM 
Task reassigned to Paul Lambert.
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Brian Berkley Jul 13, 2010 04:29 PM 
Task reassigned to Network Support.
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Kevin Elmore Jul 13, 2010 04:02 PM 
****This is an email****
UCS Request Desk:

This week the library turned in computer
WOU#20030726[Edit Inv] to UCS. The static IP assigned to
this computer can now be released.
The static IP is 140.211.112.114
The MAC is 00-0C-F1-EA-26-7A

-- Roy Bennett 
=============================
Roy Bennett
Technical Services Department,
and University Archives & Straub Archives,
Government Documents Librarian
Hamersly Library
Western Oregon University
345 N. Monmouth AVE
Monmouth, OR 97361-1394

Email: bennetr@wou.edu
Tel: 503-838-8893
Fax: 503-838-8399
http://www.wou.edu/library
=============================
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