Service Request Ticket - # 38438

Service Request Information

CONTACT Name Hare, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2010 08:36 AM
Department Health & Exercise Science Phone 88094
Location Email hared@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090568[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71TVFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:7F:D9

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 14, 2010 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 14, 2010 03:14 PM 
I have him hooked up to a printer for the time
being while we get a printer ordered for him.
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Emily Kavanagh Jul 14, 2010 08:36 AM 
Daniel Changed offices and cannot find the 
printer he needs on his computer. I tried to walk 
him through the add printer set up and his 
computer tells him that "Windows cannot find 
\\bart"
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