Service Request Ticket - # 38445

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2010 10:16 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091493[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer w/ HP 2000-Sheet Input Tray #Q3723A/C8531A
Serial No. JPRCB3Y0P2 Location PDR

Model Q3723A Hostname
Notes purchased w/ HP 2000-Sheet Input Tray #C8531A, Maint Kit for HP LJ9050dtn from P0088083 12-2012; Maint Kit for HP LJ9050 from P0092638 DEC2013 SR52423 Ink/Toner Refill

Wired NIC F4:CE:46:3F:EC:11

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 14, 2010 01:09 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 14, 2010 01:09 PM 
I found the hot network jack and got him up and
running.
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Emily Kavanagh Jul 14, 2010 11:28 AM 
Priority changed from (3) Priority to (2) High Priority.
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Emily Kavanagh Jul 14, 2010 10:16 AM 
came in and hooked up his new printer yesterday 
but the printer is not working today. He says 
that the computer dose not reconize the printer. 
He thinks the jack is not right.
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