Service Request Ticket - # 38451

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2010 02:36 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20071236[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208WFP 22in monitor
Serial No. CN0R289D7161885LBJ0U Location PDR 2023 Giveaway
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 20, 2010 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 20, 2010 10:34 AM 
disabled search service, configured thunderbird
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Brian Berkley Jul 19, 2010 02:42 PM 
left vm
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Brian Berkley Jul 16, 2010 04:43 PM 
Task reassigned to Brian Berkley.
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Lance Jewett Jul 15, 2010 11:15 AM 
Task reassigned to UCS Tech.
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Lance Jewett Jul 15, 2010 11:15 AM 
Be back today around 3
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Lance Jewett Jul 15, 2010 11:15 AM 
He upgraded to office 07 and he didnt get the new
req fixer. He has outlook, he just calls it
outlook express
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Lance Jewett Jul 15, 2010 10:24 AM 
Task reassigned to Lance Jewett.
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Brian Berkley Jul 15, 2010 08:25 AM 
We dont use or support outlook express.

He needs the java connector, and registry fix, and
possibly even the search service in outlook disabled.
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Emily Kavanagh Jul 14, 2010 02:36 PM 
Donald is having problems with his outlook express
some emails won't open and says out of memory or 
system recources.
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