Service Request Ticket - # 38452

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2010 02:42 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060813[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in Flat Panel LCD Monitor #1908FP
Serial No. CN0UW042641807571LAL Location PDR
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jul 15, 2010 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 15, 2010 11:11 AM 
fixed it
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Emily Kavanagh Jul 15, 2010 11:09 AM 
Task reassigned to Lance Jewett.
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Todor Todorov Jul 14, 2010 05:03 PM 
i gave them a new keyboard. the two monitors still
need to be set-up. the office should be open at
any time
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Todor Todorov Jul 14, 2010 03:37 PM 
called and left a VM asking when they are available
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Emily Kavanagh Jul 14, 2010 02:42 PM 
The computer in Todd Hall in room 228 the 
keyboard is not workinng, the two monitors aren't 
working together and only one of the monitors is 
talking to the computer.
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