Service Request Ticket - # 38459

Service Request Information

CONTACT Name France, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2010 09:30 AM
Department Registrar’s Office Phone 88189
Location Email francen@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. CPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:F1

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lance Jewett Jul 15, 2010 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 15, 2010 10:25 AM 
Task reassigned to Self Resolved.
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Emily Kavanagh Jul 15, 2010 09:35 AM 
Task reassigned to UCS Tech.
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Emily Kavanagh Jul 15, 2010 09:35 AM 
cancle task
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Emily Kavanagh Jul 15, 2010 09:30 AM 
When Nancy opens up MS word she is unable to 
locate any of her documents/ The error she is 
getting is "Word experanced an error trying to 
open the file"
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