Service Request Ticket - # 38463

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2010 11:26 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091494[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W802252SATP Location Loaner Shelf

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), AND Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:FF:B9:B4


Wireless NIC D8:A2:5E:8C:17:D8


Bluetooth NIC 58:B0:35:99:92:82

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 27, 2010 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Sep 27, 2010 11:33 AM 
It has been setup and the starboard software is
installed.
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Gabriel Thrash Sep 23, 2010 10:31 AM 
Task reassigned to Nathan Sauer.
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Gabriel Thrash Sep 23, 2010 10:31 AM 
delivered mac book. Starboard still needs to be set up. I left the 
equipment next to the mac cart.
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Tricia Flaherty Sep 22, 2010 09:58 AM 
forgot to mention that this has been imaged 
already
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Tricia Flaherty Sep 22, 2010 09:57 AM 
Please deliver both items and if you are not sure 
about final setup of Starboard then give the task 
to Nathan for final setup of the starboard on the 
cart.
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Tricia Flaherty Sep 22, 2010 09:56 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 22, 2010 09:56 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 22, 2010 09:56 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 22, 2010 09:56 AM 
This has found its final home, There is a cart 
with a projector that this needs to be set up on 
in CH004, Cathy McLean or call 88461 Creative 
Arts Div Office for access, This will be on the 
counter in front of my desk. They are in a hurry 
for this.
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Dale Goodell Jul 21, 2010 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 20, 2010 08:32 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 15, 2010 11:26 AM 
This will be on counter in ITC008 with setup 
form.  As this will be part of a new SmartCart 
for the Art department after it is ready with 
software and for network please deliver back to 
me as there are other SmartCart components that 
Nathan will be setting up before final delivery.
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