Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jul 15, 2010 02:25 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20040107 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Apple Cinema HD Display (23'' fp) #M9178LL/A
	Serial No.	s2a43318dpkl	Location	PDR

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Oct 15, 2010 02:02 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	Oct 15, 2010 02:02 PM	The macs are printing you just have to give your credentials so that they go through bart.	Add Attachment
Lacey Davis	Jul 15, 2010 02:25 PM	A couple of people have come up to me in the lab today having trouble printing from the mac computers. One of them was an upward bound student but she is a registered user and has been able to print from the PC's. What happens is that when they click to print to the APSC 101 printer a little box pops up and asks them to either connect as a guest or a registered user. so they choose one and then type in their password and it says that it is processing the print job but then it never prints anything. The two macs that people tried to print from today were L2- 20040107 and A4- 20090111.	Add Attachment