Service Request Ticket - # 38472

Service Request Information

CONTACT Name Berry, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2010 03:45 PM
Department Registrar’s Office Phone 88192
Location Email berryp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050774[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 45Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:33:0B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 16, 2010 04:49 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 16, 2010 04:48 PM 
His computer is working.
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Nathan Higginbotham Jul 16, 2010 04:19 PM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Jul 16, 2010 10:04 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Jul 16, 2010 10:04 AM 
It seems to be only the email that is fouling up.
 When he replies, the windows freeze.  Also, he'll
type and then the letters delay.  He's getting the
hourglass now.
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Joshua Johnson Jul 15, 2010 03:45 PM 
when he is using his computer his computer will
pause and not let him type any more it then starts
to run hard and fast and he says his performance
meter that he has jumps to 50 percent

88192
berryp@wou.edu
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