Service Request Ticket - # 38476

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2010 08:16 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 35Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:3D:E6

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jul 16, 2010 09:02 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jul 16, 2010 09:02 AM 
No USB devices where responding. The problem was that her 
keyboard was halfway unplugged and was screwing up that set of 
USB ports.
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Richard Kavanagh student Jul 16, 2010 08:49 AM 
Task reassigned to Richard Kavanagh.
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Kevin Elmore Jul 16, 2010 08:16 AM 
The computer is Shirley Davis's and she's in
AD107.  Work Stoppage.
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