Service Request Ticket - # 38478

Service Request Information

CONTACT Name Bull, Robbin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2010 09:14 AM
Department The Research Institute Phone 88562
Location Email robbin.bull@hknc.org Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060427[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 SFF, Pent D, 3.40GHz,2x2M,800MHzFSB
Serial No. CH4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license, FOLLOWING TRANSFERED TO NEW CPU W#20110530 JAN2012- Filemaker PRo 10 Adv license from P0072910, Camtasia Studio v7.1 and SnagIt v10 from VISA2011002726(upgrade of license formerly under Sarah Beaird but now transferred to Robbin Bull)

Wired NIC 00:19:B9:04:5D:7F

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 19, 2010 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 19, 2010 02:59 PM 
fixed
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Brian Berkley Jul 16, 2010 04:42 PM 
Task reassigned to Brian Berkley.
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Kevin Elmore Jul 16, 2010 09:14 AM 
refer also to SR#38455, 38271.  

The "Connection - Network Cable is unplugged"
shows up, but she can still use the Internet.
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