Service Request Ticket - # 38483

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2010 11:27 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. BPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:E7


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public

Entered by Date Memo
Nathan Higginbotham Jul 16, 2010 02:28 PM
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jul 16, 2010 02:28 PM
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 16, 2010 02:28 PM
Installed this machine and printer and gave her 
cable ties.
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Kevin Elmore Jul 16, 2010 11:28 AM
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Jul 16, 2010 11:28 AM
This is for the transcript clerk, hence the
priority level.
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Kevin Elmore Jul 16, 2010 11:27 AM
The computer is in AD106D and is ready to be
hooked up.
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