Service Request Ticket - # 38501

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2010 11:12 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080357[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 6M, VT, 1333MHz FSB
Serial No. FVVLCH1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software MS Office Pro Plus 2007 WIN from P0067530, Adobe CS3.3 Web Premium WIN license from P0067530(NOT IN USE BY JULIE)

Wired NIC 00:21:70:25:AA:A0

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 19, 2010 01:07 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Jul 19, 2010 01:07 PM 
found fake av
 Add Attachment
Brian Berkley Jul 19, 2010 11:48 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Jul 19, 2010 11:48 AM 
had a proxy set and fake a/v

running sweeps on system
 Add Attachment
Emily Kavanagh Jul 19, 2010 11:12 AM 
Internet not working at all in her office. 
Neither fire fox or IE won't come up on her 
computer.
Add Attachment