Service Request Ticket - # 38507

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2010 01:02 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091545[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude 2100, Intel Atom Processor N270
Serial No. DWHQ9M1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro, MS Office Pro Plus 2010 license from P0075621 Downgraded to Office Pro Plus 2007

Wired NIC B8:AC:6F:70:91:D2


Wireless NIC 78:E4:00:E7:8C:8B


Bluetooth NIC C4:46:19:EC:B4:86

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 20, 2010 04:13 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 20, 2010 08:33 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 19, 2010 01:02 PM 
These will be on counter in ITC008 with New Equip
setup forms and invoice
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