Service Request Ticket - # 38523

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2010 09:30 AM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091121[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag HW4YRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HW4YRl1 Location was SEP 201

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:7D:03:C2

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 20, 2010 10:05 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 20, 2010 10:05 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 20, 2010 10:05 AM 
done
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Emily Kavanagh Jul 20, 2010 09:39 AM 
****This is an email****

Oh I’m sorry…the number is 20091121[Edit Inv]. Thanks!

 

Ashley M. Thomas

Office Coordinator

Western Oregon University

Student Enrichment Program

Ph: 503-838-8550

Fax: 503-838-8028
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Emily Kavanagh Jul 20, 2010 09:30 AM 
****This is an email****
 



Hi, 

I need a service request to add my director Don
Boderman as an administrator on my computer. My
phone number is 88550. Thank you.

Ashley M. Thomas
Office Coordinator
Western Oregon University
Student Enrichment Program
Ph: 503-838-8550
Fax: 503-838-8028
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