Service Request Ticket - # 38524

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2010 09:38 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050319[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 406R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:18:B4

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 20, 2010 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 20, 2010 11:49 AM 
network issue, no link light,
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Brian Berkley Jul 20, 2010 10:55 AM 
Task reassigned to Brian Berkley.
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Emily Kavanagh Jul 20, 2010 09:38 AM 
Is having problems with Sophos. And cannot get on
line the error "protection update failed" 
call or come over.
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