Service Request Ticket - # 38530

Service Request Information

CONTACT Name Little, Stan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2010 11:07 AM
Department Center for Academic Innovation Phone 88691
Location Email littles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080694[Edit Inv] (opens in a new window) Bldg/Room SH 103
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. JPDF217246 Location Carla Menear, music

Model CB516A Hostname fs-forks-rivers / forks-rivers.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Maint kit from P0082991 Dec2011, HP LJP4015 Maint Kit #CB388A-PRM-B P0096191 DEC2014 SR55444 IP: 140.211.64.74 Ink/Toner Refill

Wired NIC 00:1F:29:20:05:47

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 17, 2010 03:06 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 17, 2010 03:06 PM 
I went down and talked to them and we ran the
printer through some tests.  It is running fine. 
It just takes a little bit for it to warm up.
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Teresa Hutchinson Jul 28, 2010 03:28 PM 
****This is an outgoing email****
Hi Stan,

We were just emailing you regarding a service 
request that we have for you. (#38530)

Printer 20080694[Edit Inv] HP4950 is still not working well.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Emily Kavanagh Jul 20, 2010 11:07 AM 
Printer 20080694[Edit Inv] HP4950 is still not working well.
after sending something to print to this machine
it runs through a few cycles before printing.
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