Service Request Ticket - # 38537

Service Request Information

CONTACT Name McBurnett, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2010 03:14 PM
Department Student Health & Counseling Center Phone 88313
Location Email mcburnd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080927[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. 104G4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150

Wired NIC 00:24:E8:0B:3C:9F

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 20, 2010 04:52 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 20, 2010 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 20, 2010 04:52 PM 
Diane,

I copied the shortcuts to Banner to your system in
case you had problems with the email I sent you.

If you have any other issues, please let me know.

Thanks,
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Brian Berkley Jul 20, 2010 04:49 PM 
Sent email with links.
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Emily Kavanagh Jul 20, 2010 03:14 PM 
When the techs fixed her computer someone forgot 
to instal BAnner back onto her computer.
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