Service Request Ticket

Service Request Information

CONTACT	Name	Charlton, Deb	Date	Jul 21, 2010 07:31 AM
	Department	Graduate Studies	Phone	88597
	Location		Email	charltod@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070780 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
	Serial No.	8GF61G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410 installed as Office Pro 2003
	Wired NIC	00:1E:C9:64:7E:57

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	ucshelpdesk@wou.edu	88925

Entered by	Date	Memo
Service Request Desk			Email Public
Entered by	Date	Memo
Katie Halvorson	Jul 21, 2010 11:50 AM	Task reassigned to Service Request Desk.	Add Attachment
Katie Halvorson	Jul 21, 2010 11:50 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katie Halvorson	Jul 21, 2010 11:47 AM	She doesn't need anyone to come by, mike ellis stopped and helped finish it up.	Add Attachment
Katie Halvorson	Jul 21, 2010 11:08 AM	She will be in her office after 11:15.	Add Attachment
Lance Jewett	Jul 21, 2010 10:47 AM	Left a message	Add Attachment
Teresa Hutchinson	Jul 21, 2010 07:34 AM	She does have a message into Summer because she started using the Grad App online and thinks it might be related to this error message but not sure. Anyways, she'd like to have help checking on this error message and how to get rid of it or what it means.	Add Attachment
Teresa Hutchinson	Jul 21, 2010 07:31 AM	Might be related to a "Grad App".	Add Attachment