Service Request Ticket - # 38544

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2010 11:08 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080713[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.53GHz, 6M, 1066MHz FSB
Serial No. DQ0J1J1 Location PDR

CPU Intel Core 2 Duo T9500(2.6GHz/800MHzFSB/6ML2cache)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0069163

Wired NIC 00:21:70:D7:BC:F9


Wireless NIC 00:21:5D:DA:8F:C6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 29, 2010 09:52 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 29, 2010 09:52 AM 
finished, she has the laptop
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Lance Jewett Jul 27, 2010 12:33 PM 
uploading new image to ghost
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Lance Jewett Jul 21, 2010 12:00 PM 
Task reassigned to Lance Jewett.
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Tricia Flaherty Jul 21, 2010 11:08 AM 
Install with new image for Dell Latitude E6400
(2.53GHz, 6M, 1066MHz FSB) and Office Pro Plus 
2007, this will be on shelf between my desk and 
restroom with copy of Service Request
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