Service Request Ticket - # 38560

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2010 03:16 PM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091624[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 6997RM1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 6997RM1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075659

Wired NIC 00:26:B9:DE:6A:32


Wireless NIC 00:23:14:9A:1D:0C


Bluetooth NIC F0:7B:CB:A9:6C:BC

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 26, 2010 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 22, 2010 04:00 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 22, 2010 03:53 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jul 22, 2010 03:16 PM 
These will be on conter in ITC 008 with setup 
forms cases will be in seperate box
W#20091624[Edit Inv], 20091625[Edit Inv], 20091626[Edit Inv], 20091627[Edit Inv] and 
20091628[Edit Inv]
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