Service Request Ticket - # 38567

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2010 04:21 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091512[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 530ZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0075227, Adobe Design Std CS5 WIN from P0075227 installed as CS4 Design Std, Strater by Golden Software 4.0 (ver.4.3.1603) from P0096297

Wired NIC B8:AC:6F:83:F5:72

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 13, 2010 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 23, 2010 08:08 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 22, 2010 05:01 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jul 22, 2010 04:27 PM 
Station W#s are CPUs:W#20091512-20091517[Edit Inv]
Monitors: W#20091519-20091523[Edit Inv]
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Tricia Flaherty Jul 22, 2010 04:21 PM 
This are in fee payment hallway along outer wall 
with setup forms and Invoices
STEVE TAYLOR wants to be there when machines are 
delivered and may not be available tell after the 
first of August.  Make him an Admin for all of 
these stations since he will be installing GIS 
software on his own.  
This will be getting Office 2007 Pro Plus and 
Adobe Design Standard CS4 for WIN(licensed for 
CS5 bbut installed as CS4)
Also Steve has requested that they have the 
printer "Waterboy a" as their default but discuss 
the setup of this printer for student printing as 
it is NOT a standard student lab printer and will 
need some special setup as such.
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