Service Request Ticket - # 38570

Service Request Information

CONTACT Name Davis, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2010 07:59 AM
Department Registrar’s Office Phone 88806
Location Email daviss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20050819[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in Flat Panel LCD Monitor # 1905FP
Serial No. CN0T61167161858KALB3 Location PDR

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public

Entered by Date Memo
Gabriel Thrash Jul 23, 2010 12:09 PM
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jul 23, 2010 12:09 PM
re-imaged her box and updated it.
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Richard Kavanagh student Jul 23, 2010 09:45 AM
Task reassigned to Gabriel Thrash.
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Richard Kavanagh student Jul 23, 2010 09:37 AM
Task reassigned to Richard Kavanagh.
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Teresa Hutchinson Jul 23, 2010 08:00 AM
She said she isn't able to work or do anything.  
She said it worked all day yesterday after Nathan 
worked on it but know it's doing the same thing, 
constantly cycling off.
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Teresa Hutchinson Jul 23, 2010 07:59 AM
Shirley said her computer keeps going into a 
cycle.  She said Nathan had been working on it 
and now it's stopped working again.
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