Service Request Ticket

Service Request Information

CONTACT	Name	Adams, Karen	Date	Jul 26, 2010 08:38 AM
	Department	Advancement & Foundation	Phone	88281
	Location		Email	adamske@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20070641 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Ultrasharp 2208WFP 22in Flat Panel monitor
	Serial No.	CN0CU88971618814C3BU	Location	PDR

TECHS	Submitted by	Kurt San Agustin	Contact	ksanagustin06@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Kurt San Agustin	Jul 30, 2010 10:50 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	Jul 30, 2010 10:50 AM	outgoing port was wrong	Add Attachment
Joshua Johnson	Jul 29, 2010 02:32 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Joshua Johnson	Jul 29, 2010 02:32 PM	there is a message that is coming up that says that Thunderbird could not connect to the smtp server outgoig.wou.edu. She is not able to send any emails because of this.	Add Attachment
Lance Jewett	Jul 29, 2010 01:56 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	Jul 29, 2010 01:56 PM	Task reassigned to Lance Jewett.	Add Attachment
Lance Jewett	Jul 29, 2010 01:56 PM	Set her up with thunderbird	Add Attachment
Joshua Johnson	Jul 29, 2010 01:19 PM	called and was wondering what the status was. Saying that she is available tell 5 7/29/10. She wants Thunderbird not outlook	Add Attachment
Katie Halvorson	Jul 27, 2010 04:06 PM	She was in a meeting at this time. Good time to come in tomorrow would be 8:30 or 9ish or 1pm-ish or 2pm-ish	Add Attachment
Nathan Higginbotham	Jul 27, 2010 02:17 PM	She should be in around 3pm today.	Add Attachment
Kurt San Agustin	Jul 26, 2010 08:38 AM	She has 3 email addresses and needs them all synced to her outlook. Was told we have to sync it. Cottage 113 PH: 88281	Add Attachment