Service Request Ticket - # 38579

Service Request Information

CONTACT Name Cotton, Dustin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2010 10:00 AM
Department Human Resources Phone 88125
Location Email cottond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 26, 2010 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 26, 2010 02:07 PM 
Just needed to go to Bart and find Pooh on the list.
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Nathan Higginbotham Jul 26, 2010 01:04 PM 
Task reassigned to Nathan Higginbotham.
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Teresa Hutchinson Jul 26, 2010 10:00 AM 
Dustin can't print to printer "Pooh" with his 
login.
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