Service Request Ticket - # 38580

Service Request Information

CONTACT Name Yliniemi, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2010 10:10 AM
Department Human Resources Phone 88677
Location Email yliniemie@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050782[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 55Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:3B:41

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 26, 2010 02:07 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Jul 26, 2010 02:07 PM 
Her time was off. I reset the time and also reset
her Imap Notify.
 Add Attachment
Nathan Higginbotham Jul 26, 2010 01:00 PM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Teresa Hutchinson Jul 26, 2010 10:12 AM 
She can't get past this to log into her computer.
 Add Attachment
Teresa Hutchinson Jul 26, 2010 10:10 AM 
She tried shutting down and back on and it didn't 
help.
 Add Attachment