Service Request Ticket

Service Request Information

CONTACT	Name	Polinder, Fred	Date	Jul 26, 2010 10:29 AM
	Department	International Education & Development	Phone	88216
	Location		Email	polindef@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070505 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
	Serial No.	3K3K2F1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software
	Wired NIC	00:1A:A0:73:0A:ED

TECHS	Submitted by	Kurt San Agustin	Contact	ksanagustin06@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Aug 12, 2010 10:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Aug 12, 2010 10:34 AM	installed yesterday	Add Attachment
Brian Berkley	Aug 05, 2010 03:12 PM	Task reassigned to Brian Berkley.	Add Attachment
Teresa Hutchinson	Aug 04, 2010 07:22 AM	**This is an email** Teresa, I just learned that my meeting tomorrow got pushed back. So I'm busy until 1:30 tomorrow, otherwise I'm totally free from then on through the week. Please pass this on. Thanks. Fred	Add Attachment
Teresa Hutchinson	Aug 03, 2010 03:18 PM	**This is an email** Teresa, Thanks for getting back to me. I am available throughout the week except tomorrow morning until 10:00. So anytime after 10:00 tomorrow will work. Fred	Add Attachment
Teresa Hutchinson	Aug 03, 2010 02:58 PM	**This is an email** Hi Fred, We were just checking in with you regarding a service request that we have for you (#38582- needing data warehouse). Our technician's were just checking in to see what yours hours and times might work well for you for having us stop by to assist with this. Just let us know and we'll be happy to help. Thanks!	Add Attachment
Nathan Higginbotham	Jul 27, 2010 02:35 PM	Left a vm. Need to find out when he will be available.	Add Attachment
Kurt San Agustin	Jul 26, 2010 10:29 AM	Needs to have data warehouse added to computer. Had it on old computer but moved buildings. Office: MA 102 PH: 88216	Add Attachment