Service Request Ticket

Service Request Information

CONTACT	Name	Thompson, Kathryn	Date	Jul 27, 2010 03:49 PM
	Department	Behavioral Sciences Division	Phone	88315
	Location		Email	thompsk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070850 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	2NWV3G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003
	Wired NIC	00:1E:C9:7A:84:1D

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ttodorov05@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Aug 02, 2010 11:58 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Aug 02, 2010 11:58 AM	MS Office 2007 is now installed, as well as Windows Updates, Firefox and Java updates	Add Attachment
Todor Todorov	Aug 02, 2010 11:57 AM	the comment below was meant for a different task.	Add Attachment
Todor Todorov	Aug 02, 2010 10:32 AM	I moved the computers(plus monitors and peripherals) from 315 and 323 t 321. Tomorrow they are rearranging the furniture and after that we can set them up in their new locations.	Add Attachment
Todor Todorov	Aug 02, 2010 09:04 AM	Task reassigned to Todor Todorov.	Add Attachment
Tricia Flaherty	Jul 27, 2010 03:49 PM	She has requested through Linda Kunze(Psych Admin Asst.) to get her Office Station upgraded from Office Pro 2003 to Office PRo Plus 2007 after Summer Session. She is licensed to have Office Pro Plus 2007. Linda Kunze can serve as a secoundary point of contact for this task	Add Attachment