Service Request Ticket

Service Request Information

CONTACT	Name	Ganson, Nancy	Date	Jul 28, 2010 11:16 AM
	Department	The Research Institute	Phone	88808
	Location		Email	gansonn@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091633 (opens in a new window)	Bldg/Room	UNK unknown
	Service Tag	CL95KM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	CL95KM1	Location
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:59:C6

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 10, 2010 04:10 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jul 28, 2010 02:12 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Jul 28, 2010 12:53 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Jul 28, 2010 11:16 AM	This will be on counter in ITC008 with monitor (W#20091629) with SEtup form. Please go over her software on her old computer as not all TRI software is documented in inventory or on T: Drive, Let me know if there is any titles you can not find and I will try and track them down	Add Attachment