Service Request Ticket

Service Request Information

CONTACT	Name	Mafit, Cindi	Date	Jul 28, 2010 11:43 AM
	Department	The Research Institute	Phone	88792
	Location		Email	mafitc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091636 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	CL87KM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro v9 WIN from P0076844, CorelDRAW Graphics Suite X6 Education Edition from VISA2012003055
	Wired NIC	B8:AC:6F:83:63:A2

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Aug 03, 2010 07:58 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jul 28, 2010 02:13 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Jul 28, 2010 12:54 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Jul 28, 2010 11:43 AM	This will be on counter in ITC008 with monitor (W#20091632) with SEtup form. Please go over her software on her old computer as not all TRI software is documented in inventory or on T: Drive, Let me know if there is any titles you can not find and I will try and track them down	Add Attachment