Service Request Ticket - # 38629

Service Request Information

CONTACT Name Collins, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2010 08:08 AM
Department Athletics Phone 88051
Location Email collinsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091259[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K7444504J920S Location PDR
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 29, 2010 03:37 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 29, 2010 03:37 PM 
Working now. Witt reset the connection.
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Nathan Higginbotham Jul 29, 2010 02:55 PM 
Task reassigned to Nathan Higginbotham.
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Lance Jewett Jul 29, 2010 10:29 AM 
Called left a VM
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Teresa Hutchinson Jul 29, 2010 08:08 AM 
He is the Assistant Director of Athletics and he 
said he doesn't have a computer right now so he's 
using the terminal server to log in but it's not 
letting him log in.  I tried to ask some 
questions on what he's doing or what steps he's 
doing but I didn't get very far.  He'd like a 
call back ASAP to get help with logging in.
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