Service Request Ticket - # 38643

Service Request Information

CONTACT Name Lane, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2010 01:31 PM
Department Bookstore Phone 88664
Location Email lanem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071025[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. CNDY105524 Location PDR

Model CB516A Hostname
Notes The original printer for Bookstore W#20071018 was swapped with this one due to an long RMA process Ink/Toner Refill

Wired NIC 00:1B:78:27:D0:2F

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Jul 29, 2010 03:03 PM 
Task reassigned to Self Resolved.
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Joshua Johnson Jul 29, 2010 03:03 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jul 29, 2010 01:31 PM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Jul 29, 2010 01:31 PM 
The printer is starting to get lines on the paper
when it is printing and the toner is starting to
get light in places almost like it is getting low
on toner. He would like to have someone come and
take a look at the printer.

Mark Lane
88664
88300
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