Service Request Ticket - # 38646

Service Request Information

CONTACT Name Collins, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2010 02:14 PM
Department Athletics Phone 88051
Location Email collinsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091259[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K7444504J920S Location PDR
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 29, 2010 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 29, 2010 03:38 PM 
Witt reset connection. It fixed it if it happens
again will have to bring him a replacement hardware.
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Nathan Higginbotham Jul 29, 2010 02:56 PM 
Task reassigned to Nathan Higginbotham.
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Joshua Johnson Jul 29, 2010 02:15 PM 
88051
collinsm@wou.edu
NPE 115B 
He will be in meetings.
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Joshua Johnson Jul 29, 2010 02:14 PM 
Michael can not log into the terminal server. it
says that his log in is incorrect and he has tried
several times. it then says that it is going to
kiosk. when he says ok the screen goes black and
it keeps giving him the same message. He would
like to have someone come and take a look.
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