Service Request Ticket - # 38661

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2010 04:51 PM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100027[Edit Inv] (opens in a new window) Bldg/Room LAN
Service Tag 73NBMM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 73NBMM1 Location Area Coordinator's Office - John Wilkins

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076330 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:84:12:57

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 02, 2010 11:45 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Aug 02, 2010 09:54 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Tricia Flaherty Jul 30, 2010 04:51 PM 
this needs to go to John Rushing for fianl setup, 
it is on the counter in ITC008 with Setup form 
and invoice
 Add Attachment