Service Request Ticket - # 38667

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2010 09:09 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060341[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G86384CVW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software MS Office Pro 2004 from P0059051, Windows XP Pro from P0058962, Adobe Web bundle includes CS2.3 MAC and Studio v8 MAC from P0060616, Adobe CS4 Design Prem Mac from P0070829, Adobe Acrobat PRO v9 Win License from P0070415, Microsoft Office Mac 2008 License from P0071719

Wired NIC 00:16:CB:97:C5:D9


Bluetooth NIC 00:16:CB:13:6B:14

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Brian Berkley Aug 02, 2010 04:08 PM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Brian Berkley Aug 02, 2010 04:08 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Aug 02, 2010 04:08 PM 
gabe fixed it
 Add Attachment
Teresa Hutchinson Aug 02, 2010 09:09 AM 
She has a virus this morning and needs help asap, 
she can't work.
Error message and it won't let her open Sophos 
and won't let her open it.
 Add Attachment