Service Request Ticket - # 38691

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2010 08:58 AM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060073[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXB52406 Location PDR

Model PQ5409A Hostname
Notes Roller Kit # 4200-FKA & 3qty Pick Up Rollers # RM1-0036-000 from P0063383 installed 10/2007 Fuser 110V #RM1-1082-BB from P0076681 installed 9-2010 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D1:5A:5E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 03, 2010 02:20 PM 
Status changed from (3) Order in Process to (5) Completed
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Adam Wehner Sep 03, 2010 02:20 PM 
The printer got its new fuser and is back up and
running.
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Joanie Kinnaman Aug 12, 2010 12:26 PM 
ordered part 8/12/10
P0076681 (UCS Order # 5108)
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Adam Wehner Aug 09, 2010 12:22 PM 
Status changed from (1) Pending to (3) Order in Process
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Adam Wehner Aug 09, 2010 12:22 PM 
New fuser is on order for this printer.
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Kevin Elmore Aug 03, 2010 08:58 AM 
They need the printer in the midilab to work for
the Mel Brown Jazz Camp.
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