Service Request Ticket - # 38692

Service Request Information

CONTACT Name Bartlett, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2010 10:31 AM
Department Athletics Phone 88531
Location Email bartlej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050078[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag 8S2WW71 Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 8S2WW71 Location

CPU Pentium 4-3.2GHz


OS Software

Wired NIC 00:12:3F:8F:C1:31

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Lance Jewett Aug 03, 2010 01:08 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Aug 03, 2010 01:08 PM 
Task reassigned to Gabriel Thrash.
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Lance Jewett Aug 03, 2010 01:08 PM 
we went over and removed the spyware and stuff.
fixed the printing issue. Port # was wrong on our
side and they were picking the wrong printer
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Teresa Hutchinson Aug 03, 2010 10:31 AM 
When opening up a website it displays an error 
message and says it's shutting down.  Will not 
open. When opening up email it shuts down also.
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