Service Request Ticket

Service Request Information

CONTACT	Name	Townsend, Kimber	Date	Aug 03, 2010 12:08 PM
	Department	College of Education	Phone	88082
	Location		Email	townsendk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070541 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	529l5f1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Filemaker Pro v9 from P0066371
	Wired NIC	00:1A:A0:74:E4:12

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	ttodorov05@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Aug 03, 2010 03:05 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Aug 03, 2010 03:05 PM	installed and updated	Add Attachment
Todor Todorov	Aug 03, 2010 02:06 PM	she meant Office 2007	Add Attachment
Todor Todorov	Aug 03, 2010 02:05 PM	Task reassigned to Todor Todorov.	Add Attachment
Joshua Johnson	Aug 03, 2010 12:08 PM	**This is an email** Could you please have Windows 2007 installed on the machine at the front desk, #20070541? Charge to DOE 905. Thanks! -- Kimber Townsend Educational Research Analyst Western Oregon University, College of Education, Office of the Dean townsenk@wou.edu 503.838.8082 "The only man I know who behaves sensibly is my tailor; he takes my measurements anew each time he sees me. The rest go on with their old measurements and expect me to fit them."--George Bernard Shaw	Add Attachment