Service Request Ticket

Service Request Information

CONTACT	Name	Killip, Scott	Date	Aug 04, 2010 12:54 PM
	Department	Advancement & Foundation	Phone	88151
	Location		Email	killips@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090935 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	hvj5ql1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772
	Wired NIC	00:26:B9:8E:57:F5

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Aug 27, 2010 03:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Aug 04, 2010 02:35 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Aug 04, 2010 01:12 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Aug 04, 2010 12:59 PM	New monitor can go with University Adv spare-not in use station once all swaps are taken care of since I believe Scott already has dual 22 inch displays in Cottage	Add Attachment
Tricia Flaherty	Aug 04, 2010 12:54 PM	This GFA is actually replacing W#20030625 which is currrenty in Cot 102 but not in use, Cara Groshaong has asked that we set up this new station for Scott Killip Cot 207 and make his station(W#20060232) the Universtiy Advancement spare(not in use) and take away W#20030625 for PDR. Please talk with Scott about his speacialized software needs like PL/SQL. Also please note we are replacing his COTTAGE STATION and not the one in ITC 004 W#20090935 cpu and W#20090981 monitor will be on counter in ITC008 with GFA form	Add Attachment