Service Request Ticket

Service Request Information

CONTACT	Name	Carlin, Melissa	Date	Aug 04, 2010 01:24 PM
	Department	Advancement & Foundation	Phone	88814
	Location		Email	carlinm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090936 (opens in a new window)	Bldg/Room	MA 230
	Service Tag	HVJTQL1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	hvjtql1	Location	Going to PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772
	Wired NIC	00:26:B9:8E:57:C3

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Aug 27, 2010 03:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Aug 04, 2010 02:35 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Aug 04, 2010 01:54 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Aug 04, 2010 01:54 PM	These are all on counter in fornt of my desk with GFA forms	Add Attachment
Tricia Flaherty	Aug 04, 2010 01:25 PM	Please talk with Melissa Carlin about two of these student Stations that need PL/SQL developer on them according to Cara Groshong	Add Attachment
Tricia Flaherty	Aug 04, 2010 01:24 PM	there are 7 new Phonathon/Annual Fund student stations in COT 213 that are up for replacement. W#s being replaced: 20020660, 20030310, 20030618, 20030622, 20030626, 20030627, and 20040155 new equipment that is on counter in ITC008: W#20090936 cpu and W#20090982 monitor W#20090937 cpu and W#20090983 monitor W#20090938 cpu and W#20090984 monitor W#20090939 cpu and W#20090985 monitor W#20090940 cpu and W#20090986 monitor W#20090941 cpu and W#20090987 monitor W#20090942 cpu and W#20090988 monitor	Add Attachment