Service Request Ticket

Service Request Information

CONTACT	Name	Carlson, Jan	Date	Aug 04, 2010 02:19 PM
	Department	Advancement & Foundation	Phone	88725
	Location		Email	carlsonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090943 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	HVHLQL1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074772
	Wired NIC	00:26:B9:8E:69:AC

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Aug 05, 2010 04:09 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Aug 05, 2010 04:09 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Aug 04, 2010 02:20 PM	These are to replace accounting stations in COT 203 with Jan Carlson as the main point of contact replacing W#20020661 and W#20030381	Add Attachment
Tricia Flaherty	Aug 04, 2010 02:19 PM	new equipment on counter in ITC008: W#20090943 cpu and W#20090989 monitor W#20090944 cpu and W#20090990 monitor	Add Attachment