Service Request Ticket - # 38751

Service Request Information

CONTACT Name Collins, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2010 03:59 PM
Department Athletics Phone 88051
Location Email collinsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6510, i7-720QM (1.60GHz, 6M cache)
Serial No. 958QQM1 Location PDR

CPU Intel Core i7-720QM(1.6, 2.8GHz turbo, 6MB cache)


OS Unknown Software MS WIN 7 Pro installed as WIN XP Pro, bundled with Roxio Creator DE and CyberLink Power DVD 8.3, Office Pro Plus 2010 from P0076388 installed as Office Pro Plus 2007, Adobe Design Premium CS5 WIN from P0076386 installed as CS4 Design Premium

Wired NIC 00:26:B9:F1:33:E6


Wireless NIC 00:23:14:DA:18:64


Bluetooth NIC 70:F1:A1:9B:AB:A3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Sep 16, 2010 08:02 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Sep 16, 2010 08:02 AM 
this as been dome for some time.
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Samantha Brubaker Aug 25, 2010 04:33 PM 
Installing CS5 because the CS4 disks we got are wrong.
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Lance Jewett Aug 24, 2010 02:03 PM 
Sign the task back when it is ready to be delivered.
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Lance Jewett Aug 24, 2010 02:02 PM 
Task reassigned to Richard Kavanagh.
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Lance Jewett Aug 24, 2010 02:02 PM 
It is on Richard's desk.
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Brian Berkley Aug 23, 2010 12:16 PM 
Win7
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Tricia Flaherty Aug 23, 2010 11:25 AM 
Task reassigned to UCS Tech.
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Kurt San Agustin Aug 23, 2010 11:25 AM 
Called wondering about His computer. Says that he
really needs it. Would like to know when he will
get it.
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Joshua Johnson Aug 17, 2010 03:51 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Aug 17, 2010 02:49 PM 
would like to have someone give him a call so that
he knows when his computer may be there
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Joshua Johnson Aug 17, 2010 02:49 PM 
called and said that he has been working from a
terminal server and would like to know when his
computer will be ready
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Joshua Johnson Aug 12, 2010 03:18 PM 
called and was wondering what the status was. He
is working without a computer
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Dale Goodell Aug 10, 2010 08:02 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Aug 09, 2010 03:59 PM 
this will all be on counter in ITC008 with 
invoice and New Equipment form.  
Latitude E6510, Intel Core i7(new) W#20100048[Edit Inv]
Dell 22" moniotr W#20100046[Edit Inv]
Dell EPort Plus Replicator W#20100198[Edit Inv]
He also is getting Adobe Design Premium for 
Windows(install as CS4) and Office PRo Plus 2007
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