Service Request Ticket - # 38758

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2010 01:24 PM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070447[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. FTC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:8C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Aug 11, 2010 03:51 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Aug 11, 2010 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Aug 11, 2010 03:51 PM 
Her outlook is currently working but she said
there are issues sometimes. Told her to take a
screenshot of the problems and send them to the
service request desk with the task.
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Joshua Johnson Aug 10, 2010 01:24 PM 
Lyn Ayers outlook is wanting to start in safe
mode. This is the only program that is wanting to
start this way. She would like to have someone
come and take a look at her computer to make sure
that there is nothing going on with it.

88328
ayerl@wou.edu
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