Service Request Ticket - # 38770

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 11, 2010 10:28 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071256[Edit Inv] (opens in a new window) Bldg/Room NS 120A
Service Tag JFJTGG1 Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. JFJTGG1 Location Ava Howard - Backroom

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Windows XP Pro Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424

Wired NIC 00:1E:C9:76:C2:26

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 12, 2010 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 12, 2010 11:34 AM 
installed and updated inventory
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Brian Berkley Aug 11, 2010 11:00 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Aug 11, 2010 11:00 AM 
sent scott instructions for upgrading to office2k7
and outlook connector
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Tricia Flaherty Aug 11, 2010 10:28 AM 
Jan's machine is licensed for Office 2007 but
currently is installed as Office 2003 she would
like to make the switched to 2007 since the new
student workstations that are being put in her
area are coming with 2007 loaded on them.
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