Service Request Ticket - # 38800

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2010 04:24 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090945[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVKVQL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro 64 bit, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:DF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Dec 14, 2010 03:45 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tricia Flaherty Dec 14, 2010 03:45 PM 
updated and closing
 Add Attachment
Tricia Flaherty Oct 14, 2010 06:42 PM 
old equip is in fee payment hallway still need to 
update inventory
 Add Attachment
Tricia Flaherty Aug 25, 2010 08:41 AM 
Task reassigned to Tricia Flaherty.
 Add Attachment
Tricia Flaherty Aug 25, 2010 08:41 AM 
Nathan and student will be finishing setup of
these I will move to my queue until they bring
over there old equipment
 Add Attachment
Brian Berkley Aug 12, 2010 06:27 PM 
Task reassigned to New Equip. Setup.
 Add Attachment
Tricia Flaherty Aug 12, 2010 04:32 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Tricia Flaherty Aug 12, 2010 04:32 PM 
Brian,
after putting on WIN 7 64 bit image can you move 
this to New Equip queue when you are done. 

THX, TRICIA
 Add Attachment
Tricia Flaherty Aug 12, 2010 04:24 PM 
Nathan is replacing W#20030817[Edit Inv] with 
Optiplex cpu W#20090945[Edit Inv] and mon W#20090991[Edit Inv]
The Classroom Support Student Station W#20030814[Edit Inv] 
is being replaced by 
Optiplex cpu W#20090946[Edit Inv] and mon W#20090992[Edit Inv]
the new stations are on counter by my desk
 Add Attachment