Service Request Ticket - # 38808

Service Request Information

CONTACT Name Martin, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2010 01:30 PM
Department Business/Economics Division Phone 88214
Location Email martinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090949[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVHYQL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:57:DD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 27, 2010 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 25, 2010 08:35 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Aug 13, 2010 01:59 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 13, 2010 01:36 PM 
cpu W#20090949[Edit Inv] and monitor W#20090995[Edit Inv] to replace
cpu W#20030816[Edit Inv]  and monitor W#20031310[Edit Inv]
He had Epson local printer listed in inventory as 
well(W#980490)
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Tricia Flaherty Aug 13, 2010 01:30 PM 
We have Diana Hewitt's permission to replace all
ADJUNCT stations in Business Dept(the individual
users were warned prior to leaving in the Spring
that this would happen over the Summer) and get
access to rooms in Maaske Hall through Public
Safety or Master Key if she is not around in the
month of August. This will be on counter in ITC008
with GFA setup form.  Please NOTE there maybe be
multiple stations in one office and due to recent
move may not be totally setup when you arrive.
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